Words Matter #2: Three dead-weight words to leave behind

 
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Seasoned travelers are selective about which items make it into their suitcase.

Effective communicators are as selective about which words make it into their vocabulary.

Here are 3 dead-weight words to leave behind:

  1. But: (The eraser) obliterates anything positive that comes before it. Case in point: “You’re a really nice person, but we should break up.” Either say what comes before the b-word or what comes after it. You can’t have it both ways.

  2. Just: (The reducer) minimizes whatever follows it. We all know, “I just need a moment of your time” or “Oh, I just threw dinner together… no trouble at all” shouldn’t be taken literally. Instead of downplaying your needs or accomplishments, state them plainly.

  3. Try: (The delayer) creates a diversion from the inevitable (sometimes awkward) truth. Let’s be real… “I’ll try to give you a call” is code for, “Don’t expect to hear from me.” Next time you say, “I’ll try…” compare it to your inner monologue. The disparity may be eye-opening.

Words matter. Unpack the dead-weight that erases, reduces, and delays.

Click to hone your skills with another topic in the Words Matter series:

Words Matter #12: Design and deliver better questions

Words Matter #11: Earn your audience's attention

Words Matter #10: Choose learning over knowing

Words Matter #9: Say what you want

Words Matter #8: Maximize your conversational influence

Words Matter #7: Face your truth

Words Matter #6: Aim to impact; not impress

Words Matter #5: What’s love got to do with it?

Words Matter #4: Don’t contaminate the conversation

Words Matter #3: It's not about you

Words Matter #1: Communicate with power